Visiting hours are from 12pm-8pm.
This is to allow time for the doctors and nurses to attend to the daily ward rounds. However we recognise that sometimes people struggle to make it in these times and will always do our best to accommodate you.
We try to give the patients a rest period in the afternoons, so please discuss with the bedside nurse about when best to
plan your visit.
Royal North Shore Hospital
Reserve Rd, St Leonards NSW 2065
Patient enquiries: +61 (02) 9926 7111
ICU admin enquiries (+61) 02 94632633
There are two multi-level car-parks on campus if you wish to drive. Parking vouchers can be organised through our social worker for family members
The hospital is located within walking distance of St Leonards train station. There are also connecting bus routes. Refer to the Transport NSW website for instructions on how to plan your trip via public transport.
The ICU is located on level 6 of the main building. The ICU reception can be accessed by taking the orange lifts to level 6. Please make yourself known to the front desk staff who will assist you. If you are visiting a patient, they will check with the nursing staff to see whether they are ready to receive visitors. Sometimes you may have to wait if a procedure is being performed or the patient is not in the unit (for example, for an imaging scan.)
Critically ill ICU patients are at a higher risk of contracting infections. Each year many patients are affected by health care associated infections acquired in hospitals or other healthcare facilities. These infections cause sickness, increased hospital stays and health costs, and anti-microbial resistance.
The importance of hand hygiene
The single best way to prevent the spread of infections is for staff and visitors is to wash their hands. Hand hygiene has been shown to be as effective as vaccination.
When should I perform hand hygiene?
It is essential you perform hand hygiene as you enter and leave the hospital and the ICU, and also:
- Before, during and after preparing food for a patient
- After visiting the toilet
- After coughing or sneezing and disposing of tissues
- Before leaving and after returning to patient room
- After holding a patient’s hand
- After assisting a patient to eat or drink
- After touching patient belongings
- After touching a patient’s tubing or dressing
- After touching bed railings, patient linen and curtains in the patient room.
How should I perform hand hygiene?
You should use soap and water when your hands are visibly dirty, and alcohol wash at all other times. There are pink pump bottles available at the entrance to ICU and in every room.
Ask the staff if you are unsure about any aspect of infection prevent and hand hygiene in the ICU. It is ALL our responsibility to help to reduce the spread of infection.
Whilst you are here visiting the ICU at RNSH you may have questions about where to stay, especially if you are not familiar with the local area.
Please discuss this with our Social Worker who will provide you with advice regarding where you can book accommodation nearby and also a list of these hotels, motels, lodges and apartments and their daily charges.
In many instances the local accommodation will provide a discount for hospital patients and their families. In some instances the Social Worker may be able to provide hospital based accommodation however the number of available rooms are limited.
Lastly, we are aware that you may wish to be by the bedside of your loved one at night and this can also be discussed when you arrive with the social worker, nurses and medical staff.
